QUESTIONS?
WE'VE GOT ANSWERS.

No. You can reach out while you are still gathering book covers, branding, copy, and links. We will explain what materials are needed before work begins.

Choose a package and submit the project inquiry form. We will review your goals and discuss the scope, timing, and next steps before any commitment.

Timing depends on the package, complexity, and when we receive your content and feedback. We will provide a project-specific estimate before work begins.

Yes. Our design direction adapts to your books and audience, whether you write romance, fantasy, suspense, nonfiction, or something else.

Yes. Our websites are built with responsive layouts for mobile, tablet, and desktop screens.

Yes. Book and series presentation is central to our author websites. The amount of content included depends on the package and agreed scope.

We can discuss integrating an existing newsletter service and reader magnet. Availability and complexity depend on your provider and selected package; third-party accounts and fees are separate.

Potentially. Direct sales and e-commerce require a separate discussion and quote, and may involve third-party platform and payment-processing fees.

A custom domain is recommended. Domain registration, hosting, and any third-party subscriptions are separate unless your proposal expressly says otherwise.

Custom-coded websites do not automatically include a drag-and-drop editor. We can discuss self-editing options or an optional maintenance plan before booking.

Each package lists its core deliverables. Your proposal will confirm the page count, features, scope, and any extras before work starts.

A 50% deposit is required to reserve your project. The remaining 50% is due before your website goes live. Payment details are provided in your proposal and signed agreement.

Every website package includes two consolidated rounds of revisions. Additional revision rounds are quoted separately and require your approval before work begins. Major changes to the agreed scope also require a separate quote and approval.

Deposits become nonrefundable once design work begins, subject to applicable law and the signed agreement. For cancellations before design work starts, any refund and deductions for clearly disclosed, nonrecoverable expenses are governed by your signed agreement.

Domains, hosting, third-party subscriptions, e-commerce, and complex integrations may cost extra. We will identify anticipated additional costs before work begins.

We will confirm the launch and discuss how future content updates and technical changes will be handled.

Yes. Riot Maintenance and Riot Maintenance Plus are optional monthly services with different edit allowances and response targets.

Ownership, access, source-file handoff, and any licensing terms will be specified in your project agreement before work begins.

Yes. Small ongoing changes can be covered by an applicable maintenance plan, or quoted separately if you do not subscribe.